Because the Postal Service requires it. Every virtual mailbox customer must show two types of ID: a government-issued photo ID and a second document that confirms the home address on the application. The rule lets USPS verify who receives mail through a provider, and it keeps the provider within postal regulations.
The Two Types of ID You Need
The requirement comes from USPS Form 1583, and it has two parts. First, you need a government-issued photo ID. The form accepts state driver’s licenses and nondriver IDs, passports, uniformed service IDs, permanent resident cards, certificates of naturalization, and a few other cards.
Second, you need a document that confirms your home address. Accepted options include:
- A current lease
- A mortgage or deed of trust
- A home or vehicle insurance policy
- A vehicle registration card
- A voter card
- A state driver’s license or nondriver ID
A driver’s license can count for one of the two IDs but not both, so if you use it as your photo ID, bring a different address document. The address on that document must match the address you write on the form. Expired IDs are a common snag, since the form asks for the expiration date of each one, so check your dates before you start.
Why USPS Requires ID
The form’s privacy statement says USPS collects your information to verify your identity, make sure mail reaches the correct recipient, and permit delivery to your authorized agent. In other words, the ID step ties a real, verified person to each mailbox. It works much like showing ID at a bank: someone needs to confirm you are who you say you are before handling things on your behalf.
The form also warns that an application may be subject to verification, in which USPS confirms that you live or do business at the address you listed and that your IDs are valid. That is why your details need to be accurate and need to match your documents.
How the Signing Step Works
ID is only part of the process. You also sign the form in the physical or live audio-and-video presence of the provider or its authorized employee. Another option is to acknowledge your signature before a notary public commissioned in a U.S. state, territory, possession, or the District of Columbia. You attach copies of your photo and address documents, and the provider uploads the signed form to the Postal Service and keeps a copy on site.
Having your documents ready makes the session quick. Check that names and addresses match across everything before you start. If you travel or live far from your provider, ask about the live video option so you do not need to visit in person.
Privacy and Special Situations
Handing over ID naturally raises privacy questions. The privacy statement says USPS does not disclose your information to third parties without your consent except in limited circumstances, such as legal proceedings, law enforcement, and customer service. It also says USPS may disclose that an address belongs to a mail agent, but not the identities of the people the agent receives mail for. People protected by a court order can attach that order to their application, and the form says their information is not disclosed except under a court’s order.
A few other rules apply. If you name an authorized individual to collect your mail, that person needs the same two types of ID. For business use, each member who receives mail must present two valid IDs on request. A parent or guardian can receive a minor’s mail by listing the minor, and the minor does not need an ID. It is also smart to ask your provider how it stores and protects your documents. This article is general information, not legal advice.
Virtual Mailbox ID Requirement FAQs
Can I Use a Passport as My ID?
Yes. A passport is on the form’s list of acceptable photo IDs. You still need a second document that confirms your home address.
Do I Need a Separate Document for My Home Address?
Yes. A driver’s license can count for one of your two IDs but not both, so plan on a lease, insurance policy, or another accepted address document.
Does the Person Who Picks Up My Mail Need ID Too?
Yes. If you list an authorized individual, the form requires two types of ID for that person as well.